Frequently Asked Questions
How is MTS therapy care different from a traditional clinic?
We are mobile so we bring our services directly to you. This allows your therapist to conveniently work with you in the safety and privacy of familiar surroundings. You will receive one hour of direct one-on-one treatment and cell phone access to your therapist.
Are MTS therapy visits more expensive because treatment is mobile?
No, we do not charge any additional fees for providing therapy in your home. As Certified Medicare Part B Providers, your treatments are covering the same way they would be at any outpatient therapy clinic.
What insurances do you accept?
MTS is a Certified Medicare Part B Provider and accepts supplemental insurance for eligible co-pay coverage. Medicare Part B coverage is the standard Medicare plan represented by the red/white and blue card. We do NOT accept Medicare Advantage or HMO plans. If you have other insurance, we can provide a superbill for potential reimbursement.
Do I need a doctor referral to get treatment?
For private pay services you do not. As a Medicare patient, we will need to receive a signed prescription from your doctor to guarantee Medicare coverage is in place. Contact our office and we will work through it with you. 949.529.1567
Where can I find the HIPAA Notice Of Privacy Policies?
As a patient of Mobile Therapy Specialists Inc. your privacy and personal information is handled like it is our own. All of our processes are 100% HIPAA secure. We follow the US Department of Health and Human Services guidelines. Please click to read more.
What type of patient injuries and ailments does MTS treat?
We are fully versed in all types of patient ailments and treat most everything including post-surgical patients, spine care, muscle/joint/nerve pain, stroke/neurological diseases, balance/fall risk, cardiac rehab and more. We work with patients of all ages.
Can you see patients who are currently receiving Medicare Part A home health services?
No, traditional home health services and our mobile outpatient therapy services cannot overlap. MTS is an approved Medicare Part B provider and if you are currently in a Home Health Episode (either nursing or therapy) this falls under Medicare Part A. We cannot provide our services until this Home Health Episode has concluded.
What do I need to prepare for my first visit?
Just simply complete our New Patient Forms once you have scheduled an appointment. Your therapist will bring any necessary equipment to perform a thorough evaluation and treatment. All we ask is to make sure your injured area is accessible with loose clothing.
How does MTS handle sanitation and cleanliness?
Our infection control standards far exceed those of hospitals and traditional therapy settings, where hundreds of people pass through each week. By treating in the home, we significantly reduce exposure to illnesses commonly found in other healthcare environments. Clinicians will also clean equipment regularly and wear a medical grade face mask and/or gloves throughout treatment if requested.
What cities/areas do you serve?
We strive to cover all of Orange County with our physical and occupational therapy services. Please feel free to contact our office to make sure your area is currently covered.