Frequently Asked Questions
How is MTS physical therapy different from a traditional clinic?
We are mobile so we bring the treatment directly to you. This allows your therapist to conveniently work with you in the safety and privacy of familiar surroundings. You will also receive cell phone access to your therapist and up to one hour of direct one-on-one treatment. This type of care simply cannot be found in traditional physical therapy clinics.
Is an MTS physical therapy visit more expensive than a traditional clinic visit?
No, we do not charge any additional fees for coming to your home. We are Certified Medicare Part B Providers which covers your care exactly the same way as a physical therapy clinic would. And if you do not have Medicare, our private pay rates are comparable with local physical therapy clinics.
What insurances do you accept?
MTS is a Certified Medicare Part B Provider and accepts supplemental insurances for co-pay coverage. Medicare Part B coverage is the standard most have – the red/white and blue card. Unfortunately we do NOT accept Medicare Advantage or Medicare HMO plans. If you have insurance other than primary Medicare Part B, we can provide a superbill you can submit to your insurance company for potential reimbursement. Please make sure to check with your insurance company regarding your benefits as ultimately it is your responsibility to understand what is covered.
Do I need a doctor referral to get treatment?
For private pay services you do not. As a Medicare patient, we will need to receive a signed Plan Of Care from your doctor once you complete the evaluation. This ensures Medicare will cover the cost of your treatment visits. Contact our office and we will work through it with you. 949.529.1567
Where can I find the HIPAA Notice Of Privacy Policies?
As a patient of Mobile Therapy Specialists Inc. your privacy and personal information is handled like it is our own. All of our processes are 100% HIPAA secure. We follow the US Department of Health and Human Services guidelines. Please click to read more.
What type of patient injuries and ailments does MTS treat?
We are fully versed in all types of patient ailments and treat most everything including post-surgical patients, spine care, muscle/joint/nerve pain, stroke/neurological diseases, balance/fall risk, cardiac rehab and more. We work with patients of all ages and will pair you with a clinician that is experienced in your unique needs.
Can you see patients who are currently receiving Medicare covered home health services?
No, traditional home health services and our mobile outpatient physical therapy care cannot overlap. MTS is an approved Medicare Part B provider and if you are currently in a Home Health Episode (either nursing or therapy) this falls under Medicare Part A. We cannot provide our mobile outpatient services until this Home Health Episode has concluded.
What do I need to prepare for my first visit?
Just simply complete our New Patient Forms once you have scheduled an appointment. Your therapist will bring any necessary equipment to perform a thorough evaluation and treatment. All we ask is to make sure your injured area is accessible with loose clothing.
What are the MTS sanitation procedures?
Our infection control standards are far superior than a busy physical therapy clinic which sees hundreds of strangers coming and going every week. Before each in-home visit, our MTS clinicians sanitize themselves and their equipment before entering your home. They will also wear a medical grade face mask and/or gloves throughout treatment if requested.
What cities/areas do you serve?
We currently cover all of Coastal, South and Central Orange County. Our vision is to cover all of Orange County in the near future. Please feel free to contact our office to see if your area is currently covered.
I prefer getting out of the house. Does MTS have any clinics?
Yes! We offer clinic locations in both Costa Mesa and Irvine and provide the same high quality 1-on-1 care we are known for.
If you have any further questions, please feel free to reach out! 949.529.1567